Nicolas Brumelot, co-founder and president of Misterfly, poses at the Paris headquarters of his online travel agency. Source misterfly MisterFly

Skift Take: Everyone in the travel industry is frustrated right now with much of the world frozen up. But Nicolas Brumelot, the co-founder and president of travel startup Misterfly, speaks for many agencies frustrated by alleged delays in refunds by some airlines.

— Sean O’Neill

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