A passenger wears a protective mask at Adolfo Suarez-Barajas international airport on the outskirts of Madrid, Spain, March 11, 2020. Bernat Armangue / Associated Press
Skift Take: If you ordered a book and it never arrived, you’d expect a refund. Simple. But if you booked a hotel and couldn’t get there because of lockdowns, you’d probably have to fight with the hotel or online travel agency for your refund — unless the government required cash back.