What Travel CEOs Are Saying About the Siege on the Capitol

The capitol building in Washington D.C., the site of Wednesday’s insurrection by Trump supporters. SkiftSkift Take: A handful of travel leaders were quick to condemn the violence and terror that we all witnessed among Donald Trump’s supporters on Wednesday in Washington. The top execs’ bottom line: It’s not who we are. — Tom Lowry Read…… Continue reading What Travel CEOs Are Saying About the Siege on the Capitol

What Airbnb Fears the Most and 12 Other Top Travel Stories This Week

Bollywood icon Shah Rukh Khan (SRK) and his wife Gauri Khan temporarily put their Delhi home up on Airbnb via a promotional contest. AirbnbSkift Take: In this roundup, we highlight our coverage of Airbnb’s financials released ahead of its initial public offering (we wrote eight articles!), the key takeaways from the inaugural Skit Aviation Forum,…… Continue reading What Airbnb Fears the Most and 12 Other Top Travel Stories This Week

United map of where you can travel

Figuring out where you can and can’t travel these days is a bit like trying to solve a puzzle that grows new pieces every three seconds. Until the pandemic fully subsides, knowing where you can go and what the restrictions are is going to be difficult, but United Airlines is trying to make it easier…… Continue reading United map of where you can travel

Expedia CEO Is Unfazed by Airbnb’s Growing Vacation Rental Lead

Shown here is a photo of Mark Okerstrom Expedia Group CEO and President speaking on-Stage at Skift Global Forum in New York on Thursday. SkiftSkift Take: Mark Okerstrom, the chief of Expedia Group, has high hopes for his recently rebranded homesharing unit Vrbo. But as competition intensifies in the segment, we’re wondering if we’ll be…… Continue reading Expedia CEO Is Unfazed by Airbnb’s Growing Vacation Rental Lead

Skift Tech Forum Video: Loyalty Rewarded — Using Personalization to Deliver a More Human Customer Experience

Skift Take: There’s no question that customer and company definitions of loyalty are undergoing a fundamental shift in the travel industry, with personalized products and experiences playing an ever-more important role. In this session from Skift Tech Forum 2019 we learn more about how the concept of loyalty will evolve in the years ahead. —…… Continue reading Skift Tech Forum Video: Loyalty Rewarded — Using Personalization to Deliver a More Human Customer Experience

Skift Webinar: Machine Learning — Creating More Human Interactions for Travel Brands

Skift Take: Machine learning is revolutionizing the travel industry, where it has the potential to transform company activity related to marketing, customer service, e-commerce, and much more. How can industry executives make use of this powerful new tool? Register for our webinar on Wednesday, June 19 to find out. — Read the Complete Story On…… Continue reading Skift Webinar: Machine Learning — Creating More Human Interactions for Travel Brands