TripAdvisor’s Liability Issue and 11 Other Top Digital Stories This Week

A decorative wall at TripAdvisor’s Needham, Massachusetts, headquarters. The company is being sued over injuries allegedly sustained on a camel ride tour in Morocco. TripAdvisor Skift Take: This week in digital news, a lawsuit against TripAdvisor tests the limits of its responsibility to travelers, and check out our 2020 megatrends for a big-picture look at … [Read more…]

Expedia’s Anxious Workers and 12 Other Top Digital Stories This Week

Expedia Group Chairman Barry Diller recently flew to Seattle to rally the troops. Kris Krug / Flickr Skift Take: This week in digital news, Expedia Group Chairman Barry Diller went to Seattle HQ to spread some optimism, plus we have the details on Sun Country’s new deal with Amazon. — Sarah Enelow-Snyder Slim Leather Travel … [Read more…]

Expedia’s Search for Its Next CEO and 11 Other Top Digital Stories This Week

Expedia senior executive is looking for a new CEO for Expedia Group following the resignation of Mark Okerstrom. Kris Krug / Flickr Skift Take: This week in digital, Expedia’s senior executive Barry Diller has major changes to juggle going into 2020, starting with finding a new CEO. Meanwhile, in an unexpected turn, the younger generation … [Read more…]

Where Did Expedia CEO Okerstrom Go Wrong and 11 Other Top Digital Stories This Week

Former Expedia CEO Mark Okerstrom at the company’s Explore ’18 conference in Las Vegas December 5 2018. Okerstrom resigned from his position after a shareholder meeting. Adam Shane Productions / Expedia Group Skift Take: This week in digital, Expedia is searching for replacements as two of the online travel giant’s top executives announced their resignation … [Read more…]

Travel Leaders Group’s Goal for UK Growth and 5 Other Top Digital Stories This Week

Barrhead Travels is offering holiday vacation packages to destinations like Pierre & Vacances Village Club Fuerteventura Origo Mare in Las Palmas, Spain, from the UK. Barrhead Travel Skift Take: This week in digital, Travel Leaders Group has a goal to fill the void left behind following the demise of Thomas Cook. Meanwhile, hotel chain Selina … [Read more…]

Booking and Expedia Battle to Offer Connected Trips and 18 Other Top Digital Stories This Week

Travelers are waiting on a long line in a crowded Budget car rentals site. Booking sites have hopes to make this process quicker with connected trips. Jim Jegans Jr / Flickr Skift Take: This week in digital, the online booking giants strive and compete to give travelers a more seamless experience. Meanwhile, travel management company … [Read more…]

Expedia’s New Resort Fees Policy and 10 Other Top Digital Stories This Week

Expedia Group will start lowering the ranking of a hotel’s listing if it adds resort fees. Bloomberg Skift Take: This week in digital, we take a look at Expedia’s decision to lower the rankings of a hotel’s listing on its site due to the addition of resort fees. Meanwhile, Vrbo is under new leadership as … [Read more…]

Airbnb’s New Verification Policies and 20 Other Top Digital Stories This Week

Airbnb will start verifying listings starting in Dec. 2019. Airbnb Skift Take: This week in digital, stepping away from its hands-off approach, Airbnb introduces a policy in hopes of preventing another tragedy. Meanwhile, both TripAdvisor and Expedia Group are feeling added pressure from Google’s travel business. — Jasmine Ganaishlal Slim Leather Travel Passport Wallet Holder … [Read more…]

Airbnb Host Group Violates Facebook Privacy Policy and 18 Other Top Digital Stories This Week

A business traveler walks into an Airbnb rental. Hosts in private Facebook groups have been posting photos and full names of guests. Airbnb Skift Take: This week in digital, Airbnb hosts in closed Facebook groups have been posting confidential guest information. Privacy concerns have also been on a rise for event planners as facial recognition … [Read more…]

Uber’s Under-the-Radar Event Services and 15 Other Top Digital Stories This Week

An Uber driver picking up passenger. The company has a service for event planners. Who knew? Uber Skift Take: This week in digital, we take a look at the little-known Uber Events service. Meanwhile, Ctrip shareholders have officially changed the company’s name. — Jasmine Ganaishlal Slim Leather Travel Passport Wallet Holder RFID Blocking ID Card … [Read more…]