Cinque Terre hiking trail reopening

The five villages that comprise Italy’s Cinque Terre are famous for their colorful aesthetic and picturesque, cliffside location. One of their many charms is that cars are not permitted in the villages, meaning visitors often find themselves hiking between towns. Now, one of the most popular hiking trails is scheduled to reopen after being closed … [Read more…]

Skift Global Forum 2019: How American Express Is Improving Customer Experience with a Focus on Meaningful Moments

Skift Take: Consumers are so overwhelmed by choice these days, they sometimes simply give up on travel plans altogether. Brands like American Express Travel are hoping to end that lamentable state of affairs by combining old-school service with new technological tools that make the complete “customer journey” both high tech and high touch. — SkiftX … [Read more…]

Why Airlines Keep Creating Even More Types of Fares

Shown here is the “first lounge” of Qantas airlines at the main international airport in Sydney, Australia. Qantas offers fare types like Red eDeal, Flex, and Businesss as a way to squeeze out incremental margin on ticket prices and defend against market share incursions. Qantas Skift Take: Many airline executives insist that their so-called New … [Read more…]

Ethical chocolate company scorecard

You may think that when it comes to chocolate, there’s no such thing as a bad decision. But the chocolate brand you choose to patronize matters a lot. According to the US Department of Labor, over two million children in Ghana and Cote d’Ivoire work in hazardous conditions growing cocoa and make less than $1 … [Read more…]

The best things to do in Nara, Japan

The picturesque city of Nara lies in the Kansai region of Japan, forming a triangle with its more famous neighbors of Kyoto and Osaka. As the country’s first permanent capital, it’s a city with a huge historical and cultural significance — as is evidenced by its eight impressive UNESCO World Heritage sites. Yet somehow Nara … [Read more…]

Skift Global Forum 2019: How Accenture and Marriott Are Supercharging the Guest Experience by Empowering Employees

Skift Take: Marriott has launched a new tech platform that empowers its more than 700,000 associates worldwide to provide high-touch, personalized service at scale. Turns out if you take care of your people, they’ll do an even better job of caring for guests. — SkiftX Read the Complete Story On Skift

Transylvania’s fortified churches

One of the three historical provinces of Romania, Transylvania features a vast tableland dominated by undulating hills covered with orchards, vineyards, and huge untouched forests. In this picturesque scenery, countless fortified churches tucked away in side valleys create a unique architectural style present only in this part of Europe. A fast way to visit a … [Read more…]

National parks, monuments, forests

Gaze up at Half Dome, and it’s obvious why Yosemite has national park status. Witness the wildflower bloom in Anza-Borrego Desert State Park during spring, and it may be less clear why California’s largest state park doesn’t. The United States’ parks and public lands fall under a number of designations. Most of us have probably … [Read more…]

Hotels Are Finding Cheaper Ways to Connect to Tech Vendors

A view of the Camino Real Hotel catering to a tourist crowd in Acapulco de Juárez, Mexico. The property belongs to Grupo Real Turismo, a hotel company that is using the startup Impala to connect to third-party vendors. Grupo Real Turismo Skift Take: Hotel tech innovation has been partly hampered by high tolls that property … [Read more…]

Best candy not sold in the US

People in the United States love candy. According to the US Census Bureau, each American eats 22 pounds of candy a year. Compare that to around 25 pounds per year of apples, the most consumed fruit in the US, of which nearly 14 pounds comes from apple juice. This is, by almost every measure, a … [Read more…]