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New eBook: Key Solutions to Delivering Contactless Hospitality With a Lean Staff

Skift Take: Looking toward Covid-19 recovery, health and safety have become top priorities for all sectors of the travel industry, especially hospitality. To help ensure guest confidence, hotels must manage new protocols while working with leaner staffs, making smart hotel management software more critical than ever. — ALICE Read the Complete Story On Skift

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New Skift Webinar: Digital Transformation and Understanding Today’s Traveler

Skift Take: In this webinar, Salesforce and The Travel Corporation discuss the evolution of digital transformation, how it applies to businesses today, and why the right use of data is imperative to truly understanding today’s traveler. — Salesforce Read the Complete Story On Skift

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New Webinar: How Online Travel Agencies Can Increase Conversions in Recovery

Skift Take: With travelers’ needs and behaviors shifting substantially in the past year, we’re running a new webinar to help inform and guide online travel agencies on the best tactics to use to convert travelers to aid their recovery. — Travelport Read the Complete Story On Skift

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Skift Global Forum Video: Creating Contactless Experiences That Resonate With Guests

Skift Take: In this conversation from Skift Global Forum, we hear from Medallia Zingle and MGM about how contactless technology is helping hotels recover from Covid-19 while simultaneously simplifying the travel journey and reinforcing the value of human-powered hospitality.  — Medallia Zingle Read the Complete Story On Skift

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Expedia to Deliver Early Payday to Private Equity Investors

Expedia Group is looking to refinance $3.2 billion in private equity debt at a lower interest rate. Getty Images Skift Take: It’s no accident that Expedia Group disclosed improved booking trends on Monday, and then announced a senior notes offering to refinance the company’s private equity debt a day later. Hey, whether you are a […]

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Trip.com Group Highlights Signs of a China Travel Rebound Despite a Sobering Outlook

Tourists pose for a photo inside the Shanghai Disneyland theme park in east China’s Shanghai, May 11, 2020. China’s domestic short-haul travel is recovering. Ren Long / Alamy Live News Skift Take: China had a head start on both the pandemic and the travel recovery. Trip.com Group’s international business is languishing because of factors beyond […]

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Expedia CEO Details Anti-Google Game Plan

Expedia’s new CEO, Peter Kern, wants to reduce the company’s reliance on Google marketing. Expedia Group Skift Take: Can Expedia Group wean itself away from Google, and avoid performance marketing spending when it doesn’t hit return on investment targets? New CEO Peter Kern said the coronavirus crisis presents an opportunity to chase these goals. Kern […]