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How India’s SpiceJet Is Using Tech to Innovate During the Pandemic

A SpiceJet Boeing aircraft in India. SpiceJet Skift Take: SpiceJet has championed reforms of airport processes that have already changed how all air travelers in India fly on all airlines. In a move reported here first, the budget carrier will begin to sell some of the tech it has developed to other airlines. — Sean […]

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Airlines Will Tap New Tech in These Uncertain Times to Make It Easier to Change Restricted Tickets

A passenger checks in for a JetBlue flight. Associated Press Skift Take: Many travelers no longer want to take some trips this year for various reasons, even if their flights haven’t been canceled. A new automated solution will speed up the pace at which airlines can rebook passengers by overriding the restrictions on tickets bought […]

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Car Rental Listings Service CarTrawler Gets Debt Relief Thanks to New Private Equity Owner

CarTrawler CEO Cormac Barry at the company’s Irish headquarters. CarTrawler Skift Take: Investors should be relieved CarTrawler managed to get a deal done at all in today’s tough mergers-and-acquisitions market. — Sean O’Neill Read the Complete Story On Skift

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The Travel Industry Refunds Conundrum: Survival Versus Doing the Right Thing

A passenger wears a protective mask at Adolfo Suarez-Barajas international airport on the outskirts of Madrid, Spain, March 11, 2020. Bernat Armangue / Associated Press Skift Take: If you ordered a book and it never arrived, you’d expect a refund. Simple. But if you booked a hotel and couldn’t get there because of lockdowns, you’d […]

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Farelogix Pushes Seat Distancing Tech for Airlines After the Sabre Merger Collapses

American Airlines has been installing new interiors. The carrier is a significant customer of Farelogix, an airline tech vendor. American Skift Take: Farelogix CEO Jim Davidson says the pandemic presents opportunities. Yet despite that brave face, it’s hard to see Farelogix facing anything but revenue declines during the crisis now that it’s lost the Sabre […]

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Waymo to Launch Ridehailing Robotaxis in France and Japan

Skift Take: Will Waymo pose a serious challenge to Uber with its autonomous ridehailing service? First it has to ensure a robot can do the job as well — if not better — than a human. — Raini Hamdi Read the Complete Story On Skift