New Booking Data Shows Lopsided Global Recovery Frustrating Travel Outfits

Raffles Hotel and Resorts opened its Raffles Bali property in July 2020, with 32 ocean view villas in Jimbaran. Accor Skift Take: You can’t really talk about a global recovery for the travel sector overall. Regions are out of sync, reveals new data from Travelport. Companies are affected differently, depending on their market exposure. — … [Read more…]

The Travel Sector Is Retooling Back-Office Payments in Response to the Crisis

Apple Pay is one of the newer forms of payment that travel companies need to accommodate. The travel sector’s slo-mo refund process during the pandemic has upended the dull business of how money is sent and received. Apple Skift Take: The travel sector’s slo-mo refund process has infuriated everyone. So the crisis is upending the … [Read more…]

Behind the Lens: How Google’s Street View Traveler Is Capturing the World’s Most Iconic Places

Valentina Frassi, a program manager for Google Street View, poses with one of the company’s cameras on a trolley during the launch of a gallery at the Science Museum in London in 2016 in partnership with Google Arts and Culture. Google Skift Take: Business travel is often dreaded by perpetual road warriors, but that’s not … [Read more…]

What Legacy Travel Companies Could Learn From Oracle Hospitality’s Weeklong Tech Push

A view of a guest room at the Arlo NoMad in New York City. Arlo is uses Oracle’s property management system with an integration by a tech vendor called Zaplox. Oracle Hospitality ran an innovation week in which it helped hoteliers and tech vendors integrate with its property management system. Arlo Hotels Skift Take: A … [Read more…]

Pandemic May Revive Fortunes of Virtual Reality and 360-Degree Travel Content in a Few Niches

A virtual reality camera records details at the Conrad Koh Samui, Thailand. VResorts Skift Take: Virtual reality has been the next big thing for years, and it always will be. But despite skepticism, the technology shows a potential to help the travel sector in a few specific, high margin cases. — Sean O’Neill Read the … [Read more…]

Accelya to Buy Farelogix in Airline Tech Rollup

Vista Equity Partners founder, chairman, and CEO Robert F. Smith. Vista is investing in an airline tech services group. Vista Equity Partners Skift Take: Vista, the investor behind this merger of airline tech vendors Accelya and Farelogix, is no private equity tourist. The firm has committed tens of billions to technology businesses, and it shows … [Read more…]

Travel Industry to Switch On More Automated Processes to Cope With Reduced Staffing

Japan’s Henn na Hotel, owned by parent company H.I.S., has for several years trialed robots at the front desk. H.I.S. Skift Take: Forget animatronic robots. But software that replaces repetitive tasks that white-collar workers do in back-offices, tracking devices that can alert when hand sanitizers are empty, and mobility scooters that drive themselves are some … [Read more…]

Travelport Receives $500 Million in Fresh Financing From Private Equity

Travelport CEO Greg Webb. The company said Friday it had received commitments for $500 million in financing from its private equity owners Siris Capital and Evergreen Coast Capital. Travelport Skift Take: The cash injection will give the travel technology firm Travelport some breathing room as it fights payments tech firm Wex over a transaction dispute. … [Read more…]

Sabre’s Major Restructuring Includes Cutting 800 More Jobs

Sabre president and CEO Sean Menke speaks at a company conference in 2019. Sabre Skift Take: Sabre’s leadership team has been like an endurance runner in its strategy of patching up the security of the company’s software, breaking down internal business silos, and moving Sabre’s systems to the more stable cloud. This latest restructuring is … [Read more…]