How Connected Employees Can Enhance Customer Experiences in Real Time

Skift Take: Digitizing, streamlining, and simplifying how employees communicate and collaborate is essential to truly empowering firstline workers to deliver results. Providing them with the right tools is key. — Read the Complete Story On Skift

Travelport CEO Gordon Wilson Will Exit Role

Exiting Travelport CEO Gordon Wilson speaks at Skift Tech Forum 2018 in San Francisco, Calif. Skift Skift Take: Gordon Wilson will leave Travelport after taking the company private. The company has a travel technology veteran lined up to take the reins, and Travelport needs all the help it can get to compete against Sabre and … [Read more…]

6 Big Travel Takeaways From Skift Tech Forum

Roger McNamee (left) of Elevation Partners spoke at Skift Tech Forum June 27, 2019 about the authoritarian nature of how Facebook and Google are using Big Data. At right is Skift founder and CEO Rafat Ali. Skift Skift Take: The travel industry is obsessed with Big Data and artificial intelligence. The genie is out of … [Read more…]

Private Equity Takes Control of Cendyn in a Bet on Hotel Tech

A view of a junior suite at the Fontainebleau Miami Beach hotel, which is a customer of Cendyn, a travel tech firm that has received additional investment from private equity. Fontainebleau Miami Beach Skift Take: Many hoteliers will be watching what Cendyn’s new president, Tim Sullivan, does to grow his company’s software suite, which offers … [Read more…]

RateGain Acquires BCV, Gains Momentum in Hotel Tech Consolidation

A photo of the surf-inspired decor at the Kimpton Shorebreak Huntington Beach Resort in Huntingdon Beach, California. The photo is an example of the Instagram-friendly social media content that BCV, just acquired by RateGain, can provide hoteliers. BCV Skift Take: RateGain, a travel tech company backed by private equity, said it has begun a roll-up … [Read more…]

Travelport Finally Goes Private This Week in $4.4 Billion Deal

Travelport CEO Gordon Wilson spoke at Skift Tech Forum in June 2018. The company is set to go private in a deal pending regulatory approval. Skift Skift Take: By the end of this week, Travelport is expected to leave the public markets in a $4.4 billion leveraged buyout. After months of waiting, the company can … [Read more…]

Lonely Planet to Revamp Its Guidebooks, Starting With China

Lonely Planet CEO Luis Cabrera at the Travel Disruption Summit in New York City, May 22, 2019. Isaac Carey / Skift Skift Take: CEO Luis Cabrera has big plans to invest in digital opportunities, but right now the company is still in the experimental stage. — Isaac Carey Leather Passport Holder Cover Travel case Wallet … [Read more…]

Amadeus Traveler Data Exposed in a Thwarted Data Leak

An image of Tel Aviv’s international airport, Ben Gurion. A database of an Israeli travel tech subsidiary of Amadeus exposed the records of many passengers before being fixed. Israel Airports Authority Skift Take: Case closed, and no harm done. But data breaches seem never-ending. — Sean O’Neill Leather Passport Holder Cover Travel case Wallet USA … [Read more…]

Travelport’s Plans to Go Private Held Up by Russian Regulators

Travelport CEO Gordon Wilson was in high spirits when his company debuted on the public markets in New York in 2014. The travel technology company quietly reported its first quarter 2019 earnings on Friday. The company is weeks away from going private. Travelport Skift Take: Russian regulators have put up obstacles to the long-discussed buyout … [Read more…]

Amadeus Finds Fastest Growth Overseas in North America

Amadeus IT Group reported positive growth in the first quarter of 2019, supported by more than 14 percent year-over-year growth in North America. Amadeus Skift Take: Texas-based Sabre can no longer take for granted its home market of North America as Amadeus attempts to make inroads on the continent. — Sean O’Neill Leather Passport Holder … [Read more…]