Small UK Online Travel Agency Pitchup Feels Dissed by Google on Advertising Relief

Pictured is the Lakeside RV Park in Nevada. Pitchup.com founder and CEO Dan Yates thinks Google’s rhetoric about working closely with small businesses during the coronavirus pandemic ‘doesn’t reconcile with reality.” Pitchup.com Skift Take: Google will make it through the coronavirus firestorm and will be in a relatively strong position on the other side. We … [Read more…]

Google Flights Ends Booking Charges for Airlines That Paid

Los Angeles International Airport gets passenger screening enhancements. Pictured is a United Airlines bag drop. Google is dropping the charges it asked airlines to pay in Google Flights. United Continental Holdings Skift Take: With potential pressure from U.S. regulatory authorities and perhaps displeasure from airlines, Google is making the biggest change to the way it … [Read more…]

How Much Did Big Travel Companies Spend on TV Ads in 2019?

The Trivago 30-second Buffet commercial was the top-performing U.S. national TV commercial among online travel booking sites in 2019, according to iSpot.tv Trivago Skift Take: Airlines, hotels, and booking sites have divergent reasons for leaning into or out of TV advertising. Attracting more direct bookers is always a goal, but sometimes competitive reasons, or the … [Read more…]

The Most Important Story in Online Travel in 2019

Pictured is an Airbnb cottage for rent in Mayne Island, British Columbia, Canada. Airbnb booked more room nights than Expedia in the first quarter of 2019. Airbnb Skift Take: Airbnb overtook Expedia in room nights booked in the first quarter of 2019, but questions loom for 2020. Will Airbnb lose its focus as it vows … [Read more…]

Who Will Be Expedia’s New CEO?

Expedia Group senior executive Barry Diller is searching for a CEO to replace Mark Okerstrom. Diller is shown November 14, 2019 at the company’s partner conference in Las Vegas. Adam Shane Productions / Expedia Group Skift Take: Facing intense competition and a company in disarray, the Expedia Group board and senior executive Barry Diller have … [Read more…]

The Rise and Fall of Mark Okerstrom as Expedia CEO

A September 2017 photo by Expedia Group CEO Mark Okerstrom at a charity event with some workers who support the travel company’s more than 20 brands. Mark Okerstrom’s time as CEO of Expedia Group, which ended abruptly Wednesday after merely two years. Here’s a recap of Okerstrom’s tenure. Expedia Group Skift Take: Mark Okerstrom’s time … [Read more…]

MakeMyTrip and Oyo Downplay India Regulatory Probe

Pictured is the Jai Mahal Lake Palace. Jaipur, India. MakeMyTrip pledges to cooperate with an regulatory probe in India about its relationship with budget hotelier Oyo. Jai Mahal Lake Palace Skift Take: MakeMyTrip definitely faces some near-term challenges, but it doesn’t consider a recently announced regulatory probe in India to be one of them. — … [Read more…]

Rise in Mobile Bookings in Middle East Creates New Online Travel Competition

A tourist taking a selfie near a mosque in Abu Dhabi. The online travel market is projected to reach $15 billion by 2023 across the Middle East region. Robert Haandrikman / Flickr.com Skift Take: Online travel in the Middle East is not an opportunity to be scoffed at, and smaller online travel outfits and travel … [Read more…]

Expedia to Connect Travelers With Hotels When Their Flights Are Delayed

Expedia Group senior vice president, product and technology Arthur Chapin (left) was interviewed by Skift Airline Weekly Editor Madhu Unnikrishnan at Skift Tech Forum June 27, 2019 in San Francisco. Skift Skift Take: Expedia wants help put customers in touch with hotels to sort out travel complications. That seems like it would be a complicated … [Read more…]

Hotel Site Files Antitrust Complaint Against Expedia and Booking

Expedia, as well as Booking Holdings, are the subject of an antitrust complaint in Europe related to discount hotel rates. Pictured is the Expedia app. Bloomberg Skift Take: The omnipresence of wholesale hotel rates making their way onto online travel sites is becoming epidemic, and the big online travel agencies may be trying to throw … [Read more…]