Hate-Selling in the Age of Google Travel

Attendees watch a presentation during a Google Inc. 20th anniversary event in San Francisco, California, U.S., on Monday, Sept. 24, 2018. The search giant announced a raft of new features at an event celebrating its 20th anniversary. A Facebook-like newsfeed populated with videos and articles the company thinks an individual user would find interesting will … [Read more…]

Regulatory Scrutiny of Online Travel Platforms Could Shed New Light on Business Practices

trivago Campus 2018: Facade with Hotel Search Logo The facade and logo outside Trivago An Australia court chastised Trivago about the way it displays hotel discounts. Pictured is Trivago Germany headquarters as seen in 2018. Trivago Skift Take: Online travel companies have faced intense regulatory scrutiny almost since the first days of internet bookings. But … [Read more…]

The Most Important Story in Online Travel in 2019

Pictured is an Airbnb cottage for rent in Mayne Island, British Columbia, Canada. Airbnb booked more room nights than Expedia in the first quarter of 2019. Airbnb Skift Take: Airbnb overtook Expedia in room nights booked in the first quarter of 2019, but questions loom for 2020. Will Airbnb lose its focus as it vows … [Read more…]

Who Will Be Expedia’s New CEO?

Expedia Group senior executive Barry Diller is searching for a CEO to replace Mark Okerstrom. Diller is shown November 14, 2019 at the company’s partner conference in Las Vegas. Adam Shane Productions / Expedia Group Skift Take: Facing intense competition and a company in disarray, the Expedia Group board and senior executive Barry Diller have … [Read more…]

Booking Holdings Sees Brand Collaborations as Key to Restoring Growth on Steroids

Booking Holdings believes it can gain a more complete view of travelers at the airport or in their destinations to boost the number of repeat customers. Medjet Skift Take: The road back to a flywheel of growth would be a lengthy one for Booking Holdings. Google has a ton of data, too, as do other … [Read more…]

Budget Hotels Drive Southeast Asia’s Online Travel Growth to $34 Billion

An Oyo hotel in Ho Chi Minh City, Vietnam. The rise of budget hotel chains like Oyo and RedDoorz has driven the growth of Southeast Asia’s online travel sector to $34.4 billion this year. Oyo Rooms Skift Take: Like low-cost carriers before them, low-cost hotel chains are playing a big role in the growth of … [Read more…]

Expedia to Connect Travelers With Hotels When Their Flights Are Delayed

Expedia Group senior vice president, product and technology Arthur Chapin (left) was interviewed by Skift Airline Weekly Editor Madhu Unnikrishnan at Skift Tech Forum June 27, 2019 in San Francisco. Skift Skift Take: Expedia wants help put customers in touch with hotels to sort out travel complications. That seems like it would be a complicated … [Read more…]

Hotel Site Files Antitrust Complaint Against Expedia and Booking

Expedia, as well as Booking Holdings, are the subject of an antitrust complaint in Europe related to discount hotel rates. Pictured is the Expedia app. Bloomberg Skift Take: The omnipresence of wholesale hotel rates making their way onto online travel sites is becoming epidemic, and the big online travel agencies may be trying to throw … [Read more…]

How TUI and Rezdy Fit Into Ctrip’s Growth Strategy Outside China

Chinese tourists traveling farther afield. Clem Onojeghuo / Clem Onojeghuo, Unsplash Skift Take: China slowdown? Meituan rivalry? Naaah, Ctrip had a fab 2018. Domestic travel remains strong, but it is international travel growth that’s exciting. Now we know what drives its latest partnerships with TUI’s Musement and Rezdy. — Raini Hamdi Slim Leather Travel Passport … [Read more…]