Travel Agency MisterFly Slams Airlines for Delayed or Denied Refunds

Nicolas Brumelot, co-founder and president of Misterfly, poses at the Paris headquarters of his online travel agency. Source misterfly MisterFly Skift Take: Everyone in the travel industry is frustrated right now with much of the world frozen up. But Nicolas Brumelot, the co-founder and president of travel startup Misterfly, speaks for many agencies frustrated by … [Read more…]

Expedia Business Services’ New Top Boss to Pull Levers for Long-Term Growth

Ariane Gorin is shown here talking at Explore ’18, the Expedia group customer conference, on December 6th, 2018 at the Aria in Las Vegas, Nevada. Last December, the company promoted Gorin to an expanded role as group president of Expedia Business Services. Expedia Skift Take: Expedia in December promoted Ariane Gorin to become boss of … [Read more…]

Latin America’s Despegar Will Have to Navigate Coronavirus Currency Impact

A 2019 aerial shot of Rio de Janeiro, Brazil, a popular Latin American travel destination. CEO Despegar Damián Scokin announced the booking company’s fourth-quarter earnings on Thursday. Sergio Souza / Unsplash Skift Take: Coronavirus has caused turmoil in the global financial markets, which has devalued several key currencies and made foreign trips costlier. But devaluation … [Read more…]

Hostelworld Still Pushing on Expansion Even With $4.5 Million Coronavirus Profit Hit

The social area of the Lub D hostel in Phuket, Thailand. Hostelworld will take a financial hit from coronavirus. Hostelworld Skift Take: There’s not much travel companies can do about the coronavirus outbreak. Like many of its peers, Hostelworld is having to execute its growth strategy in an unfavorable environment. — Patrick Whyte Slim Leather … [Read more…]

Despegar Buys Mexican Travel Agency Best Day for $136 Million

The staircase located at the edge of cliff at the Mayan Ruins of Tulum in Mexico. Brain & Storm / Flickr Skift Take: At a stroke, Despegar will boost its annual revenue by about 25 percent. Acquiring Best Day Travel Group, one of the largest travel agencies in Mexico, will also solidify its set of … [Read more…]

Google Flights Ends Booking Charges for Airlines That Paid

Los Angeles International Airport gets passenger screening enhancements. Pictured is a United Airlines bag drop. Google is dropping the charges it asked airlines to pay in Google Flights. United Continental Holdings Skift Take: With potential pressure from U.S. regulatory authorities and perhaps displeasure from airlines, Google is making the biggest change to the way it … [Read more…]

Latin America’s Despegar Wants to Double Bookings by 2025: How Realistic Is That?

Despegar CEO Damián Scokin spoke at a company town hall in Buenos Aires in December 2019. Despegar Skift Take: Despegar doesn’t follow the same playbook as the global online travel players. Charting its own path has worked for the Latin American agency. Expect Despegar to make a strategic acquisition this year to support its heady … [Read more…]

Who Will Be Expedia’s New CEO?

Expedia Group senior executive Barry Diller is searching for a CEO to replace Mark Okerstrom. Diller is shown November 14, 2019 at the company’s partner conference in Las Vegas. Adam Shane Productions / Expedia Group Skift Take: Facing intense competition and a company in disarray, the Expedia Group board and senior executive Barry Diller have … [Read more…]

Expedia’s 23-Year Evolution in Online Travel

Home page for Expedia’s main travel site, Expedia.com. The company has grown rapidly since its launch nearly 25 years ago. Skift Take: Expedia has come a long way since its launch nearly a quarter century ago, making acquisitions a key part of its strategy. It will be interesting to see what’s next for the company … [Read more…]

EDreams Adds Hotels to Prime Subscription Scheme

In 2017, eDreams Odiego moved into new offices in Barcelona designed by Vimworks. The company is pushing its new Prime subscription product. Vimworks Skift Take: EDreams is certainly putting a lot of effort into its Prime subscription offering. The test will be how it goes down in other markets and how it performs over a … [Read more…]