Google Maps Poised to Be an $11 Billion Business in 4 Years

Google Maps rolled out an augmented reality feature. A traveler tries it in Vietnam. Justanothersimian / YouTube Skift Take: When you’re Google, you can take more than a decade to hone a product such as Google Maps and attract more than a billion users without having to worry that it isn’t making lots of money. … [Read more…]

What Makes Millennial, Gen Z Travelers From India and China So Different From Western Peers

Millennial and Gen Z travelers from India and China are avid and optimistic travelers. In the photo, three young women take a selfie on a smartphone. Tri Hua / Pexels Skift Take: With millennials pushing 40 years old and Gen Z entering the workforce, each of these generational cohorts will only grow in importance to … [Read more…]

Chinese Millennials Turn to Weibo for Trip Planning

Young Asian tourists get ready for an Instagram moment. Chinese travelers turn to Weibo for trip planning. CJ Dayrit / Unsplash Skift Take: WeChat may have eclipsed Chinese social media platform Weibo in recent past, but it can still serve as a key marketing tool for travel brands and destinations that want to attract coveted … [Read more…]

Alipay Expands to Cater to Chinese Tourists in Europe

Anthony Kwan / Bloomberg Skift Take: Travel brands and destinations take note: Offering digital mobile payment methods is an effective way to appeal to Chinese outbound travelers, who are adopting apps like Alipay and WePay in ever growing numbers. — Faye Chiu Slim Leather Travel Passport Wallet Holder RFID Blocking ID Card Case Cover US … [Read more…]

How Connected Employees Can Enhance Customer Experiences in Real Time

Skift Take: Digitizing, streamlining, and simplifying how employees communicate and collaborate is essential to truly empowering firstline workers to deliver results. Providing them with the right tools is key. — Read the Complete Story On Skift

Amazon Confirms Flight-Booking Launch as Part of a Superapp Strategy

Amazon Prime Air Boeing 767, photographed on August 8, 2016 from Wolfe Air Learjet 25B. Amazon launched a domestic flight service in India. Chad Slattery / Amazon Skift Take: Amazon wants to be a superapp, the mobile tool of choice to book flights, buy books, and make payments. In travel, flights are only the beginning. … [Read more…]

WeChat Mini Program Launches at World’s Tallest Building in Dubai

The Burj Khalifa in Dubai, April 2018. Christopher Pike / Bloomberg Skift Take: As Chinese outbound travel continues to rise, this high-spending segment is increasingly appealing to destinations worldwide. Deploying WeChat, China’s No. 1 superapp, may be key for travel brands and destinations looking to unlock this market. — Faye Chiu Slim Leather Travel Passport … [Read more…]

Google Expands Power Over Local Discovery and Travel Tools

An example from Google’s video mockup of new Duplex features. Google Skift Take: It will be fascinating to see whether consumers embrace booking various elements of travel using Google Assistant. Perhaps more interesting is the way that Google Maps has become an all-purpose superapp in recent years. — Andrew Sheivachman Slim Leather Travel Passport Wallet … [Read more…]

SoftBank May Lose Uber Board Seats After U.S. Security Review

Uber is heading quickly toward its IPO. When the day finally arrives, Japanese investor SoftBank may lose its two board seats. Chris Ratcliffe / Bloomberg Skift Take: It doesn’t look good for SoftBank. The U.S. Committee on Foreign Investment has immense power under President Trump and has been cracking down on foreign investment. This puts … [Read more…]

Vista Global Buys Uber-Style Private Jet App

Interior of the VistaJet Global 5000. VistaJet Skift Take: Vista is getting bigger, as more and more companies realize it’s way easier to rent a jet rather than own one outright. Now, this most recent acquisition makes booking seats even easier, but who knows if it will catch on with luxury travelers. — Isaac Carey … [Read more…]