New Report: Five Contactless Hotel Technology Trends for 2021

Skift Take: In 2020, contactless technology has rapidly evolved from a nice-to-have to a must-have feature in the hotel industry. What does the future hold for contactless experiences? We investigate in this new report. — Read the Complete Story On Skift

Booking Holdings Sees Short-Term Hit to Profit Margins From Connected Trip Strategy

A screenshot from Booking.com’s video, #ExploreNextDoor. The company saw improvements in the third quarter compared with the second quarter. Booking.comSkift Take: With the recent launch of flights for its U.S. point of sale, and development of a payments platform, Booking.com continues to work on CEO Glenn Fogel’s signature connected trip strategy. It’s probably tough to…… Continue reading Booking Holdings Sees Short-Term Hit to Profit Margins From Connected Trip Strategy

The Explosion of Media Consumption in a Pandemic and Implications for Travel

Activate CEO Michael Wolf hosting a session at the recent WSJ Tech Live conference. ActivateSkift Take: The explosion of media consumption around the globe this pandemic year has huge implications for the future of every business sector, including travel. Watch this video to get your head spinning … well, you’ll see. — Rafat AliRead the…… Continue reading The Explosion of Media Consumption in a Pandemic and Implications for Travel

Caesars Entertainment Raises Stakes in Online Betting With $3.7 Billion Bid for British Company

Caesars Entertainment confirmed Monday it plans to offer $3.7 billion to acquire British sports betting and online gaming company William Hill. Bernard Spragg. NZ / FlickrSkift Take: Chasing MGM Resorts? Caesars Entertainment’s play for William Hill is the latest sign Las Vegas sees tons of upside in moving chips in the direction of online gaming…… Continue reading Caesars Entertainment Raises Stakes in Online Betting With $3.7 Billion Bid for British Company

Japan’s Top Messaging App Has a Pandemic-Mindful Strategy for Domestic Tourism

A user in Tokyo looks at information about the country’s domestic tourism campaign via the LineTravel.jp superapp. Line Travel Japan is helping the country try to boost tourism without spreading the pandemic by targeting discounts to residents of specific areas. LineTravel.jpSkift Take: Take a look at how Japan’s most popular messaging app has approached travel…… Continue reading Japan’s Top Messaging App Has a Pandemic-Mindful Strategy for Domestic Tourism

Hotel Marketers Prepare for the Death of Tracking Cookies

A traveler takes a photo at a temple. JumpStorySkift Take: You know that hotel ad that appears on every site as you surf the internet? Well, the underlying tech behind it, called the cookie, isn’t long for this world. Neither is the mobile identifier on cell phones that some advertisers also use for tracking. So…… Continue reading Hotel Marketers Prepare for the Death of Tracking Cookies

San Diego Deploys Alipay to Boost Chinese Tourism

The historic Gaslamp Quarter in downtown San Diego, known for its nightlife, is shown here. Brand USA is helping San Diego connect with Chinese tourists through a partnership with Chinese digital payment giant Alipay and Fliggy, an online travel agent platform owned by Alibaba. Bob Pinto / FlickrSkift Take: China is California’s top long-haul market.…… Continue reading San Diego Deploys Alipay to Boost Chinese Tourism

Google Maps Poised to Be an $11 Billion Business in 4 Years

Google Maps rolled out an augmented reality feature. A traveler tries it in Vietnam. Justanothersimian / YouTubeSkift Take: When you’re Google, you can take more than a decade to hone a product such as Google Maps and attract more than a billion users without having to worry that it isn’t making lots of money. But…… Continue reading Google Maps Poised to Be an $11 Billion Business in 4 Years

What Makes Millennial, Gen Z Travelers From India and China So Different From Western Peers

Millennial and Gen Z travelers from India and China are avid and optimistic travelers. In the photo, three young women take a selfie on a smartphone. Tri Hua / PexelsSkift Take: With millennials pushing 40 years old and Gen Z entering the workforce, each of these generational cohorts will only grow in importance to the…… Continue reading What Makes Millennial, Gen Z Travelers From India and China So Different From Western Peers

Chinese Millennials Turn to Weibo for Trip Planning

Young Asian tourists get ready for an Instagram moment. Chinese travelers turn to Weibo for trip planning. CJ Dayrit / UnsplashSkift Take: WeChat may have eclipsed Chinese social media platform Weibo in recent past, but it can still serve as a key marketing tool for travel brands and destinations that want to attract coveted Chinese…… Continue reading Chinese Millennials Turn to Weibo for Trip Planning