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Hotel Contactless Tech: What Will Stick and What Won’t?

Proxyclick Visitor Management System on an iPad. Proxyclick Skift Take: Contactless technology is being adopted in hotels at breakneck speed to ensure safe operations. Not all tech is created equal though. Skift Research looked at what tech has the momentum to continue growing after the pandemic fades. — Wouter Geerts Read the Complete Story On […]

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Japan’s Top Messaging App Has a Pandemic-Mindful Strategy for Domestic Tourism

A user in Tokyo looks at information about the country’s domestic tourism campaign via the superapp. Line Travel Japan is helping the country try to boost tourism without spreading the pandemic by targeting discounts to residents of specific areas. Skift Take: Take a look at how Japan’s most popular messaging app has approached […]

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5 Ways Travel Brands Can Use Messaging to Strengthen Customer Service — and Why It Matters Now

Skift Take: The coronavirus pandemic has shown that building a strong chat and messaging infrastructure has never been more vital to companies that want to provide the best customer support experience possible. — Read the Complete Story On Skift