What Legacy Travel Companies Could Learn From Oracle Hospitality’s Weeklong Tech Push

A view of a guest room at the Arlo NoMad in New York City. Arlo is uses Oracle’s property management system with an integration by a tech vendor called Zaplox. Oracle Hospitality ran an innovation week in which it helped hoteliers and tech vendors integrate with its property management system. Arlo Hotels Skift Take: A … [Read more…]

Trump Administration Orders Shiji to Sell Hotel Tech Firm StayNTouch

Kevin King, chief operating officer of Shiji Group (left) spoke to Skift Senior Travel Tech Editor Sean O’Neill at Skift Tech Forum June 2019 in San Francisco. The Trump Administration on Friday demanded that Beijing-based Shiji unwind its acquisition of StayNTouch, the hotel property management system. Skift Skift Take: This is a highly unusual action. … [Read more…]

Oracle Hospitality Takes Hotel and Vendor Gripes Seriously At Last

Alex Alt, senior vice president and general manager of Oracle Hospitality, spoke at the company’s customer conference in Singapore in late 2019. Oracle Skift Take: For too long, Oracle Hospitality, a giant in the hotel tech space, has prioritized internal needs. Now it’s changed its tune. It says it’s making hotels the boss. The long … [Read more…]

How the Cloud Is Shaking Up Hotel Property Management Tech: New Skift Research

Front desk hotel clerks serve a guest. Antonio Diaz / Adobe Skift Take: Technological advancements have allowed for new entrants into the property management systems space to offer a viable alternative to incumbent legacy systems. Those systems might be scrambling for now, but they’ll catch up. All this can only be a good thing for … [Read more…]

Accor Taps Sabre for Pilot of Major Hotel Tech Project

An image of a hotel that’s part of the Accor Group portfolio, the Peppers Blue on Blue Resort on Magnetic Island in North Queensland, Australia, that belongs to the Mantra brand. Accor is doing a pilot test with technology vendor Sabre for a major overhaul of its digital systems. Accor Skift Take: Accor recently rebranded … [Read more…]

SiteMinder Gets Funding Boost as Financial Titan BlackRock Bets on Hotel Tech

SiteMinder’s top executives talk at the company’s Sydney headquarters. From right: CEO Sankar Narayan and Co-Founder and Chairman Mike Ford. SiteMinder, a hotel tech startup based in Sydney, has closed a Series C round of funding, led by BlackRock, the world’s biggest money manager. SiteMinder Skift Take: To call a company the best-capitalized hotel tech … [Read more…]

IHG Is Changing How It Distributes Its Hotel Rates to Boost Direct Bookings

In October 2019, IHG-owned brand Kimpton said it would launch a Stay Human Project where it transforms the decor in one room in a handful of European hotels to more explicitly connect guests to a sense of place and community. IHG, Kimpton’s parent company, has been embracing new tech tools. IHG Skift Take: IHG represents … [Read more…]

SiteMinder Diversifies Away From Helping Hotels Solely on Room Sales

A photo of the Casa Andina Standard Nasca in Nasca, Peru. The hotel chain uses SiteMinder for help with online distribution. SiteMinder has launched an app store to help smaller hotels adopt new tools from other third-party vendors to manage their properties. Casa Andina Standard Nasca Skift Take: Tech provider SiteMinder is the latest firm … [Read more…]

Hotels Are Finding Cheaper Ways to Connect to Tech Vendors

A view of the Camino Real Hotel catering to a tourist crowd in Acapulco de Juárez, Mexico. The property belongs to Grupo Real Turismo, a hotel company that is using the startup Impala to connect to third-party vendors. Grupo Real Turismo Skift Take: Hotel tech innovation has been partly hampered by high tolls that property … [Read more…]

Hoteliers Take a Harder Look at How They Set Room Rates

The Bellagio Las Vegas belongs to MGM Resorts International, which is one of many hotel companies that have been investing more in revenue management technology. MGM Resorts Skift Take: Amateurs cut rates to fill hotel rooms. Pros take more sophisticated approaches, such as coordinating to stimulate demand from the most profitable customers. — Sean O’Neill … [Read more…]