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New eBook: Key Solutions to Delivering Contactless Hospitality With a Lean Staff

Skift Take: Looking toward Covid-19 recovery, health and safety have become top priorities for all sectors of the travel industry, especially hospitality. To help ensure guest confidence, hotels must manage new protocols while working with leaner staffs, making smart hotel management software more critical than ever. — ALICE Read the Complete Story On Skift

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Skift Global Forum Video: Fueling Growth Through Digital Transformation

Skift Take: In this video conversation from Skift Global Forum we hear from Jeanne Jones, Vice President, Head of Customer Community, Amperity and Prakash Ranjan, Vice President, Marketing Technology, MGM, about how to meet the changing needs of the modern traveler and MGM’s journey towards becoming a digital powerhouse.  — Amperity Read the Complete Story […]

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Executive Q&A: How Hoteliers Can Master Metasearch Advertising With Machine Learning

Skift Take: Hoteliers are typically at a disadvantage when it comes to competing efficiently in metasearch with online travel agencies. But most of these challenges can be overcome with the right technology partner in place. — Read the Complete Story On Skift

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How Small, Independent Hotels Are Using Tech to Be More Competitive

Skift Take: Independent hotels struggle to keep up with larger hotels and chains when it comes to adopting the latest technology, thanks to high costs and complexity of implementation. However, they stand to benefit substantially if they adopt the right systems. — Read the Complete Story On Skift

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How Hotels Are Boosting Restaurant Revenue with New Digital Tools

Skift Take: As hotels up their food and beverage game, they are using an increasing number of digital tools to help improve efficiency, boost revenue and optimize operations. — Read the Complete Story On Skift

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How Connected Employees Can Enhance Customer Experiences in Real Time

Skift Take: Digitizing, streamlining, and simplifying how employees communicate and collaborate is essential to truly empowering firstline workers to deliver results. Providing them with the right tools is key. — Read the Complete Story On Skift

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Skift Forum Asia Video: How APAC is Transforming the Global Payments Landscape

Skift Take: Mobile payments are already commonplace in parts of Asia — China particularly — but as travelers adopt these tools, travel companies will need both local expertise and deep technological capabilities to make sure their guests can pay when and how they like. — SkiftX Read the Complete Story On Skift

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Skift Megatrends Webinar: Everything is Converging in Hospitality

Skift Take: Our upcoming Skift Webinar, “Everything is Converging in Hospitality: Is Personalization the Answer for Travel Marketers?” takes a closer look at one of the trends defining travel in 2019. Register to attend on Thursday, March 28, 1-2pm EST. — Read the Complete Story On Skift