OpenTable and Kayak Bring Back 10 Percent of Furloughed Employees

A file photo of the Roister Restaurant in Chicago. OpenTable and Kayak brought back in mid-June around 10 percent of the employees they furloughed nearly a couple of months earlier. Roister Restaurant Skift Take: If the dining and travel industries are looking for a bright spot during these dark days, then returning employees are a … [Read more…]

Google Bows to European Pressure and Tests Adding Travel Rivals’ Direct Links

Pictured is an Airbnb Luxe property in Provence, France. Under pressure from regulators, Google is testing changes to the way it displays travel, jobs, and local results in Europe. Airbnb Skift Take: Google has argued for years that its boxed-up and featured hotel, flight, and restaurant results are highlighted because they provide users with the … [Read more…]

Google Flights Ends Booking Charges for Airlines That Paid

Los Angeles International Airport gets passenger screening enhancements. Pictured is a United Airlines bag drop. Google is dropping the charges it asked airlines to pay in Google Flights. United Continental Holdings Skift Take: With potential pressure from U.S. regulatory authorities and perhaps displeasure from airlines, Google is making the biggest change to the way it … [Read more…]

Booking Holdings and Expedia in Arms Race to Deliver the Connected Trip

Travelers check an information monitor as weather causes flight cancellations and delays during a winter storm in Boston, Massachusetts, February 5, 2014. Dominick Reuter / Reuters Skift Take: From the wishful thinking and hype of years ago, the connected trip is beginning to draw real investment and to become a thing. It will take a … [Read more…]

Google’s Travel Gains Levy Pain at TripAdvisor and Expedia

TripAdvisor CEO Steve Kaufer (left) and Expedia Group CEO Mark Okerstrom separately pointed to Google as hurting their businesses’ performance in the third quarter of 2019. TripAdvisor and Expedia Skift Take: The fact that Google is leveraging its dominance as a search engine into taking market share away from travel competitors is no longer even … [Read more…]

Booking.com Launches Flights Through Partnership Across Europe

Pictured is the tail of a Ryanair plane. Booking.com launched flight bookings in seven European countries. Ryanair Skift Take: The Booking.com flight partnership with eTraveli doesn’t seem particularly seamless because travelers still have to hop over to a third-party site, Gotogate, to complete their reservations. Still, the deal is another step in Booking.com’s evolution from … [Read more…]

Expedia to Connect Travelers With Hotels When Their Flights Are Delayed

Expedia Group senior vice president, product and technology Arthur Chapin (left) was interviewed by Skift Airline Weekly Editor Madhu Unnikrishnan at Skift Tech Forum June 27, 2019 in San Francisco. Skift Skift Take: Expedia wants help put customers in touch with hotels to sort out travel complications. That seems like it would be a complicated … [Read more…]

Amazon Confirms Flight-Booking Launch as Part of a Superapp Strategy

Amazon Prime Air Boeing 767, photographed on August 8, 2016 from Wolfe Air Learjet 25B. Amazon launched a domestic flight service in India. Chad Slattery / Amazon Skift Take: Amazon wants to be a superapp, the mobile tool of choice to book flights, buy books, and make payments. In travel, flights are only the beginning. … [Read more…]

Amazon’s Travel Strategy Comes Into Focus

Amazon previously tried selling hotel stays via weekend getaways, but is trying anew with flights in India. Skift Skift Take: The same rules that apply to run-of-the-mill travel sellers do not necessarily apply to Amazon. While cash back on flights in India may seem loss-generating and unsustainable, for Amazon it could be a winning strategy. … [Read more…]