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Facebook Users Still Dream of Getaways: Here’s the List of Travel’s Most Popular Videos in June

An image from a trip to Norway on February 6, 2017. Travel brands’ Facebook videos are heavily weighted toward alluring destinations. Tony Armstrong-Sly / Flickr.com Skift Take: With travel to foreign countries still a tepid in many parts of the world, Facebook users are dreaming about vacations. Travel brands, particularly tourism boards and airlines, are […]

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5 Ways Travel Brands Can Use Messaging to Strengthen Customer Service — and Why It Matters Now

Skift Take: The coronavirus pandemic has shown that building a strong chat and messaging infrastructure has never been more vital to companies that want to provide the best customer support experience possible. — Read the Complete Story On Skift

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Booking Holdings Takes Solitary Path in Online Travel Debate Over Offering Financial Relief to Partners

Pictured is a Spring Airlines A320 bedecked as Booking.com as seen on July 7, 2018. Booking Holdings doesn’t have a financial relief program for travel partners growing out of the coronavirus crisis. Kwok Ho Eddie Wong / Flickr.com Skift Take: Booking Holdings may be calculating that partner memories aren’t exceedingly long. On the other hand, […]

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Facebook Urged to Place Libra Cryptocurrency Initiative on Hold

U.S. House Financial Services Committee Chairwoman Maxine Waters wants Facebook to solve a plethora of other issues before it entertains developing the Libra cryptocurrency. Bloomberg Skift Take: If the Facebook-inspired Libra cryptocurrency were ever to be one of the solutions travel and other companies might deploy to resolve global payment issues, they might want to […]

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Booking Holdings Drops Out of Facebook’s Libra Cryptocurrency Initiative

Mastercard, Visa, and now Booking Holdings are among the companies that have exited Facebook’s Libra cryptocurrency initiative. Associated Press Skift Take: The Libra cryptocurrency program is falling apart following regulatory pushback. Booking Holdings likely didn’t want the hassle of being associated with such a controversial initiative, which may not get off the ground in the […]

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6 Big Travel Takeaways From Skift Tech Forum

Roger McNamee (left) of Elevation Partners spoke at Skift Tech Forum June 27, 2019 about the authoritarian nature of how Facebook and Google are using Big Data. At right is Skift founder and CEO Rafat Ali. Skift Skift Take: The travel industry is obsessed with Big Data and artificial intelligence. The genie is out of […]

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Travel Needs to Consider Life Without Facebook and Google, Says Former Facebook Investor

Roger McNamee, early investor in Facebook, speaking on May 27, 2019, at Skift Tech Forum 2019 in San Francisco with Skift founder and CEO Rafat Ali. Skift Skift Take: Surveillance capitalism is due for a regulatory comeuppance in the next few years. Travel companies that make the decision to build brands around user privacy now […]

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Facebook’s New Libra Cryptocurrency Could Solve Travel Payments Dilemma

Facebook co-founder and CEO Mark Zuckerberg is behind the planned launch of a new digital currency, Libra. Lionel Laurent / Bloomberg Skift Take: Cryptocurrency is only in its early days, but already it’s easy to see how its mission to democratize the financial system might be co-opted. And do currency reformers really need Facebook, with […]

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Facebook’s Cryptocurrency Offering to Get Backing From Booking Holdings

Booking Holdings and Uber are among travel and transportation companies backing a new cryptocurrency from Facebook. Bloomberg Skift Take: Booking Holdings wants to be an innovator and supporter of alternative payments systems given its presence in emerging markets, especially in Asia. So it is understandable that Booking would want to be a first mover in […]

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Facebook Wants to Be the WeChat of the World Outside China

Facebook — the next super app? The Associated Press Skift Take: China leads the super app phenomenon and Facebook is following in its footsteps several years later with big ambitions to be the WeChat of the world — outside China, of course. — Raini Hamdi Read the Complete Story On Skift