What Does Online Travel Really Mean by a ‘Connected Trip’?

Lengthy lines at Newark International Airport in New Jersey. Bart Everson / Flickr Skift Take: Creating the connected trip means online travel agencies will have to become high-powered, tech-first, traditional travel agencies. It sounds cool but probably isn’t feasible without major upheaval across the global travel market. — Andrew Sheivachman Read the Complete Story On … [Read more…]

IHG Is Changing How It Distributes Its Hotel Rates to Boost Direct Bookings

In October 2019, IHG-owned brand Kimpton said it would launch a Stay Human Project where it transforms the decor in one room in a handful of European hotels to more explicitly connect guests to a sense of place and community. IHG, Kimpton’s parent company, has been embracing new tech tools. IHG Skift Take: IHG represents … [Read more…]

SiteMinder Diversifies Away From Helping Hotels Solely on Room Sales

A photo of the Casa Andina Standard Nasca in Nasca, Peru. The hotel chain uses SiteMinder for help with online distribution. SiteMinder has launched an app store to help smaller hotels adopt new tools from other third-party vendors to manage their properties. Casa Andina Standard Nasca Skift Take: Tech provider SiteMinder is the latest firm … [Read more…]

Skift Global Forum Video: How Attribute-Based Selling Works for Hotels

Skift Take: Hotel merchandising and distribution were hot topics at this year’s Skift Global Forum in New York. In this video recap from the event, we learn about attribute-based selling, a strategy that helps hotels better align customer needs with property amenities during the booking process. — SkiftX Read the Complete Story On Skift

Travelport’s Plan to Build Market Share With U.S. Airlines and Agencies

European travel management company BCD uses Travelport to power its TripSource itinerary management app. Travelport, based in the UK, has been expanding its presence in the U.S. BCD Travel Skift Take: Travelport sees an opportunity to gain share with mid-market travel management companies in the U.S., which seems plausible. But it will need to keep … [Read more…]