The Travel Sector Is Retooling Back-Office Payments in Response to the Crisis

Apple Pay is one of the newer forms of payment that travel companies need to accommodate. The travel sector’s slo-mo refund process during the pandemic has upended the dull business of how money is sent and received. Apple Skift Take: The travel sector’s slo-mo refund process has infuriated everyone. So the crisis is upending the … [Read more…]

Behind the Lens: How Google’s Street View Traveler Is Capturing the World’s Most Iconic Places

Valentina Frassi, a program manager for Google Street View, poses with one of the company’s cameras on a trolley during the launch of a gallery at the Science Museum in London in 2016 in partnership with Google Arts and Culture. Google Skift Take: Business travel is often dreaded by perpetual road warriors, but that’s not … [Read more…]

What Legacy Travel Companies Could Learn From Oracle Hospitality’s Weeklong Tech Push

A view of a guest room at the Arlo NoMad in New York City. Arlo is uses Oracle’s property management system with an integration by a tech vendor called Zaplox. Oracle Hospitality ran an innovation week in which it helped hoteliers and tech vendors integrate with its property management system. Arlo Hotels Skift Take: A … [Read more…]

Booking.com Gets OK to Trademark Its Name in a U.S. Supreme Court Win

The signage outside Booking.com headquarters in Amsterdam, the Netherlands. The U.S. Supreme Court on June 30, 2020 ruled 8-1 that Booking.com has the right to trademark its brand. Luca Conti / Flickr.com Skift Take: There’s no need to tear down the signage. Booking.com can stick with the brand name that it’s been using for about … [Read more…]

Booking Marketing Chief Skeptical Rentals Will Recover Faster Than Hotels

The Booking.com logo at a recent Web Summit event. Web Summit Skift Take: Booking.com’s Arjan Dijk gave a feisty interview at Skift Forum Europe, touching on his skepticism about Airbnb CEO Brian Chesky’s bold predictions about the future of travel, the marketing strategies of his competitors, and whether aid programs for the industry make sense. … [Read more…]

Pandemic May Revive Fortunes of Virtual Reality and 360-Degree Travel Content in a Few Niches

A virtual reality camera records details at the Conrad Koh Samui, Thailand. VResorts Skift Take: Virtual reality has been the next big thing for years, and it always will be. But despite skepticism, the technology shows a potential to help the travel sector in a few specific, high margin cases. — Sean O’Neill Read the … [Read more…]

India’s MakeMyTrip Pushes Out Expectations for Profits Even Further Because of Pandemic

The Jal Mahal Palace near Jaipur, which is the capital of the state of Rajasthan, India. Sayan Nath / Unsplash Skift Take: One wonders whether some travel companies like MakeMyTrip Group must rethink parts of their business during the pandemic. They may continue to struggle to pay out millions in refunds to customers due to … [Read more…]

SevenRooms Raises $50 Million for Hospitality Tech: Travel Startup Funding This Week

Some properties in the Mandarin Oriental group use SevenRooms to manage bookings in their hospitality spaces. Mandarin Oriental Skift Take: Despite the crisis, travel startups continue to raise funds. SevenRooms, a guest experience platform for restaurants and hotels, was one highlight this week. — Sean O’Neill Read the Complete Story On Skift

Sonder to Raise $200 Million in Funding for Its Hotel and Short-Term Rental Model

A shot of a Sonder residence. The company expects to raise $200 million as part of a Series E funding round set to close soon, as the boutique hotel-style lodging startup booms. Sonder Skift Take: Sonder is now the second unicorn in the short-term rental and hotel sector after Airbnb. At this rate, Sonder will … [Read more…]

Trip.com Group’s New Recovery Campaign Shows Tourism Leaders Still Long for China’s Outbound Travelers

Ctrip.com Group CEO Jane Sun launching Travel On. Photo credit: Trip.com Group Skift Take: World tourism leaders make a beeline for this new initiative to get people, especially the world’s highest spending tourists, to travel again. Kudos to Trip.com Group for picking up the mantle to unite the global industry. — Raini Hamdi Read the … [Read more…]