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China’s Trip.com Group Has ‘Less Worse’ Second Quarter Than Booking and Expedia

The exterior of a Wangfujing Mandarin Oriental Hotel in Beijing. Trip.com Group said the high-end hotel sector is propelling its financial results. Mandarin Oriental Skift Take: In some respects, travel companies are prisoners of their geographic strengths and weaknesses in the Covid-19 era. Operational considerations aside, it sure didn’t hurt Trip.com Group to be based […]

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Hotel Contactless Tech: What Will Stick and What Won’t?

Proxyclick Visitor Management System on an iPad. Proxyclick Skift Take: Contactless technology is being adopted in hotels at breakneck speed to ensure safe operations. Not all tech is created equal though. Skift Research looked at what tech has the momentum to continue growing after the pandemic fades. — Wouter Geerts Read the Complete Story On […]

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Lufthansa Hikes Its Third-Party Booking Fee Despite the Crisis

A Lufthansa Airbus A320-200 at Frankfurt Airport. From October 1, tickets bought via third-parties tech for flights on Lufthansa Group airlines will be hit with a $21 in the U.S. (€19 in Europe) surcharge. Oliver Roesler / Lufthansa Skift Take: If you think all airlines will lower their fees to encourage more bookings during the […]

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coronavirus Digital Startups travel

Subscription Travel Models Offer Encouraging Pandemic Resilience to Inspirato and BeRightBack

The Amangiri resort in Canyon Point, Utah, which is one of the places Inspirato offers to members of some of its membership-based travel programs. Amangiri Skift Take: Skift cited the subscription model as one of the megatrends to watch in travel this year. So we were intrigued to see that Inspirato and BeRightBack, two pure-play […]

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Five Ways Travel Brands Can Double Down on ‘Discovery’ to Re-Engage and Rebound

Skift Take: With people spending more time at home — perusing social media on their mobile devices while dreaming about their next trip — travel brands have an opportunity to get customers booking again by creating compelling discovery and trip-planning experiences. — Facebook Read the Complete Story On Skift

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Booking Holdings Is Holding Its Own Amidst the Wreckage But Then There’s Google

A screenshot from a 2019 Booking.com video, Booking.com Careers: Expand Horizons. Skift Take: The Skift Health Score ranked Booking Holdings as the overall leader in August among 100 public travel companies but the entire travel industry faces grave uncertainties. Then there’s that little search engine Google, which has an even larger travel business than Booking. […]

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U.S. Needs to Tighten Oversight of How Airlines Use Facial Recognition Data: New Government Report

Delta Air Lines reveals their new biometric scanning technology at Hartsfield-Jackson International Airport in Atlanta, Georgia, on Monday, November 19, 2018. Facial recognition is popular, but a report published by the U.S. Government Accountability Office has found that U.S. Customs stumbled with the tech. Delta Skift Take: Facial recognition tech divides people. They say either […]

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SkyDrive Raises $37 Million for Flying Cars: Travel Startup Funding This Week

SkyDrive ran a four-minute test flight of its flying car prototype in August. SkyDrive Skift Take: Entrepreneur and Silicon Valley investor Peter Thiel once famously said: “We wanted flying cars, instead we got 140 characters.” Fast forward to 2020: SkyDrive hopes to give us flying cars in a few years, bringing remote areas closer. It’s […]

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How Apple’s New Privacy Effort Will Impact Travel Marketing

Apple opened in July a new store at Ratchaprasong, Bangkok’s iconic intersection. Apple Skift Take: Privacy efforts will keep chipping away at old school digital advertising practices. Travel marketers need to persuade more consumers to consent to share their data directly. They should consider new ideas, like creating media networks and data co-ops, to help. […]

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Airbnb to Activist Investor Bill Ackman Offering to Help It Go Public: Thanks, but No Thanks

Airbnb’s offices. Executives have decided for now to not take up Bill Ackman on his offer to help them take Airbnb public. Skift Skift Take: Airbnb has options for going public, and anything can change, but the roadmap currently points to a traditional public offering as the most-likely scenario. — Dennis Schaal Read the Complete […]