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Lastminute.com CEO Calls on Airlines to Issue Refunds Faster

The London Eye observation wheel on the Thames River has been sponsored by LastMinute.com, the online travel group, since February 2020. JumpStory Skift Take: Travelers are finding roadblocks to getting their money back from trips canceled by the pandemic, even when the law requires refunds. Enter online travel group Lastminute.com, which isn’t happy about it. […]

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Expedia Versus Airbnb’s Industry Recovery Plans and 10 Other Top Coronavirus Travel Stories This Week

A Chinese traveler at an airport May 27, 2020. Expedia Group launch a recovery plan to stimulate travel demand. Adobe Skift Take: In our coronavirus-related stories this week, Skift covered Expedia Group’s industry recovery plan, the United Airlines CEO’s hopes to avoid bankruptcy, hotel rate negotiations with corporate travel agencies, and what 100,000 coronavirus deaths […]

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Airports Look to Tech to Ensure Social Distancing of Flyers

A woman walks through an international terminal at Los Angeles International Airport on March 11, 2020. Lucy Nicholson / Reuters Skift Take: Mind the gap. — Sean O’Neill Read the Complete Story On Skift

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Breakdown of Lufthansa and Sabre Deal Signals New Risks for Corp Travel

Lufthansa, Austrian Airlines, Swiss and Brussels Airlines fares will not be bookable on Sabre as of June 30, 2020. Bloomberg Skift Take: The exact reasons for wanting to terminate the content deal aren’t clear, but Lufthansa’s direct-selling drive might have something to do with it. — Matthew Parsons Read the Complete Story On Skift

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Farelogix Pushes Seat Distancing Tech for Airlines After the Sabre Merger Collapses

American Airlines has been installing new interiors. The carrier is a significant customer of Farelogix, an airline tech vendor. American Skift Take: Farelogix CEO Jim Davidson says the pandemic presents opportunities. Yet despite that brave face, it’s hard to see Farelogix facing anything but revenue declines during the crisis now that it’s lost the Sabre […]

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Sabre Abandons Bid to Buy Farelogix After Antitrust Battles Take a Toll

A view of a conference room at the headquarters of travel technology company Sabre in Southlake, Texas. Sabre Skift Take: This decision is no surprise. The world has changed a lot since November 2018, when Sabre first proposed buying travel tech vendor Farelogix. Actions by antitrust watchdogs in the UK and the U.S. delayed the […]

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An Uptick in Fraud Is Complicating Airline Refunds for Canceled Flights

An external view of San Francisco International Airport. United Skift Take: The surge in requests for refunds on canceled flights has given cover for con artists to commit a few types of fraud. Airlines need to tap better ways to protect themselves and travelers. — Sean O’Neill Read the Complete Story On Skift

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Airport Automation to Speed Up for a Crisis Rebound With Less Human Contact

A boy watches a robot at Shanghai’s Pudong International Airport as Chinese tech companies start to deploy their wealth, technological prowess and massive databases to help combat the coronavirus outbreak. Reuters Skift Take: Sanitizing robots. Amazon’s touchless checkouts for airport stores. Contactless dining. Airports had already been embracing automation, but the crisis may accelerate the […]

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Lonely Planet Closes Major Offices But Plans to Keep Publishing Guidebooks

A Lonely Planet New York City guidebook as seen in 2010. The company is closing several offices but plans on still publishing guidebooks. Razian / Flicker.com Skift Take: It is more than symbolic that Lonely Planet is closing a facility in Australia, where it was born. It’s indeed lonely for anyone traveling these days, and […]

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New Wholesale Model Could Shake Up Airline Distribution Thanks to American Airlines Test With Sabre

American Airlines aircraft queue. American Airlines Group has testified in U.S. and UK competition investigations into the actions of Sabre and other travel technology companies. A U.S. federal court and a UK competition watchdog have published comprehensive findings on airline distribution, revealin broad trends in the sector. Angus Mordant / Bloomberg Skift Take: We read […]