Airbnb’s New Verification Policies and 20 Other Top Digital Stories This Week

Airbnb will start verifying listings starting in Dec. 2019. Airbnb Skift Take: This week in digital, stepping away from its hands-off approach, Airbnb introduces a policy in hopes of preventing another tragedy. Meanwhile, both TripAdvisor and Expedia Group are feeling added pressure from Google’s travel business. — Jasmine Ganaishlal Slim Leather Travel Passport Wallet Holder … [Read more…]

Booking Holdings Sees Brand Collaborations as Key to Restoring Growth on Steroids

Booking Holdings believes it can gain a more complete view of travelers at the airport or in their destinations to boost the number of repeat customers. Medjet Skift Take: The road back to a flywheel of growth would be a lengthy one for Booking Holdings. Google has a ton of data, too, as do other … [Read more…]

Google’s Travel Gains Levy Pain at TripAdvisor and Expedia

TripAdvisor CEO Steve Kaufer (left) and Expedia Group CEO Mark Okerstrom separately pointed to Google as hurting their businesses’ performance in the third quarter of 2019. TripAdvisor and Expedia Skift Take: The fact that Google is leveraging its dominance as a search engine into taking market share away from travel competitors is no longer even … [Read more…]

Expedia’s Reorganization Efforts Make the Company Less Nimble

Expedia Group is reshaping its internal teams, which contributed to a weak third quarter of 2019. Expedia Group Skift Take: Behind the scenes, the reorganization within Expedia Group must be ugly. Otherwise the CEO wouldn’t have cited it near the beginning of his prepared remarks during the earnings call. The last time Expedia cited a … [Read more…]

TripAdvisor and Ctrip Enter Into Chinese Joint Venture and Global Licensing Agreement

TripAdvisor and Trip.com Group announced a joint venture. TripAdvisor Skift Take: The TripAdvisor-Trip.com Group deal is both a shocker and a non-shocker. When Ctrip decided to change the parent company name to Trip.com Group, you could see a certain affinity with the TripAdvisor brand. On the other hand, Booking Holdings has been Ctrip’s longtime best … [Read more…]

Trainline Experiments With Hotels to Boost Revenue

The Trainline logo. The company is branching out into other areas to generate more revenue. Trainline Skift Take: Understandably, CEO Clare Gilmartin didn’t want to play up moves into other travel areas too much at such an early stage, but we’ll be keeping a close eye on how the company evolves over the next few … [Read more…]

MakeMyTrip and Oyo Downplay India Regulatory Probe

Pictured is the Jai Mahal Lake Palace. Jaipur, India. MakeMyTrip pledges to cooperate with an regulatory probe in India about its relationship with budget hotelier Oyo. Jai Mahal Lake Palace Skift Take: MakeMyTrip definitely faces some near-term challenges, but it doesn’t consider a recently announced regulatory probe in India to be one of them. — … [Read more…]

Airbnb Host Group Violates Facebook Privacy Policy and 18 Other Top Digital Stories This Week

A business traveler walks into an Airbnb rental. Hosts in private Facebook groups have been posting photos and full names of guests. Airbnb Skift Take: This week in digital, Airbnb hosts in closed Facebook groups have been posting confidential guest information. Privacy concerns have also been on a rise for event planners as facial recognition … [Read more…]

Online Travel Agency Giants Are on the Backfoot in Tours and Experiences

Airbnb host Kenyatta Forbes holds a Macrame workshop at the Bing Reading Room in Chicago, Illinois, on April 11, 2017. Expedia, Booking.com, and Ctrip are struggling to gain traction in the selling of sightseeing and experiences compared with new players like Airbnb. Christopher Dilts / Airbnb Experiences Skift Take: Expedia, Booking.com, and Ctrip are boosting … [Read more…]

Uber’s Under-the-Radar Event Services and 15 Other Top Digital Stories This Week

An Uber driver picking up passenger. The company has a service for event planners. Who knew? Uber Skift Take: This week in digital, we take a look at the little-known Uber Events service. Meanwhile, Ctrip shareholders have officially changed the company’s name. — Jasmine Ganaishlal Slim Leather Travel Passport Wallet Holder RFID Blocking ID Card … [Read more…]