The Most Important Story in Online Travel in 2019

Pictured is an Airbnb cottage for rent in Mayne Island, British Columbia, Canada. Airbnb booked more room nights than Expedia in the first quarter of 2019. Airbnb Skift Take: Airbnb overtook Expedia in room nights booked in the first quarter of 2019, but questions loom for 2020. Will Airbnb lose its focus as it vows … [Read more…]

What Barry Diller Told Anxious Expedia Workers About the Future

Barry Diller, shown here in an earlier photo, addressed Expedia workers at the Seattle headquarters on Dec. 19, 2019. JD Lascia / Flickr Skift Take: Expedia Group Chairman Barry Diller flew to Seattle to rally the troops. His message to all the employees around the world was, in essence, the sun will rise tomorrow at … [Read more…]

Kayak’s Search App Will Soon Let Users Check in to Select Rentals and Hotels

Shown here is the interior of a short-term rental run by hospitality company Lyric at a location in Philadelphia’s Washington Square West neighborhood and featuring on the walls photography by artist Shawn Theodore. Lyric is the first hospitality company invited to partner with travel search company Kayak on new online booking cross-promotion. Lyric Skift Take: … [Read more…]

What Does Online Travel Really Mean by a ‘Connected Trip’?

Lengthy lines at Newark International Airport in New Jersey. Bart Everson / Flickr Skift Take: Creating the connected trip means online travel agencies will have to become high-powered, tech-first, traditional travel agencies. It sounds cool but probably isn’t feasible without major upheaval across the global travel market. — Andrew Sheivachman Slim Leather Travel Passport Wallet … [Read more…]

Booking Holdings and Expedia in Arms Race to Deliver the Connected Trip

Travelers check an information monitor as weather causes flight cancellations and delays during a winter storm in Boston, Massachusetts, February 5, 2014. Dominick Reuter / Reuters Skift Take: From the wishful thinking and hype of years ago, the connected trip is beginning to draw real investment and to become a thing. It will take a … [Read more…]

Did Booking.com Swallow Kayak? No, It’s Just a Marketing Thing

Pictured is a screengrab from a Kayak video about trip-planning. Kayak and OpenTable are highlighting their ties to Booking.com to heighten Booking.com’s appear in the United States. Kayak Skift Take: Booking.com may be a household name in Europe, but Kayak and OpenTable are far better known in the United States. Parent company Booking Holdings is … [Read more…]

Trivago’s Incoming CEO Gets Busy Tweaking Its Advertising Strategy

In July 2019, Trivago moved into a new headquarters in Dusseldorf, Germany, whose main entrance hall is shown here. Trivago Skift Take: Trivago’s incoming CEO Axel Hefer signaled Thursday that the company would change its auctions to appeal more to advertisers. Most promising is how it will now let Booking.com and other advertisers bid for … [Read more…]

Booking Holdings Sees Brand Collaborations as Key to Restoring Growth on Steroids

Booking Holdings believes it can gain a more complete view of travelers at the airport or in their destinations to boost the number of repeat customers. Medjet Skift Take: The road back to a flywheel of growth would be a lengthy one for Booking Holdings. Google has a ton of data, too, as do other … [Read more…]

Online Travel Agency Giants Are on the Backfoot in Tours and Experiences

Airbnb host Kenyatta Forbes holds a Macrame workshop at the Bing Reading Room in Chicago, Illinois, on April 11, 2017. Expedia, Booking.com, and Ctrip are struggling to gain traction in the selling of sightseeing and experiences compared with new players like Airbnb. Christopher Dilts / Airbnb Experiences Skift Take: Expedia, Booking.com, and Ctrip are boosting … [Read more…]

Booking.com Launches Flights Through Partnership Across Europe

Pictured is the tail of a Ryanair plane. Booking.com launched flight bookings in seven European countries. Ryanair Skift Take: The Booking.com flight partnership with eTraveli doesn’t seem particularly seamless because travelers still have to hop over to a third-party site, Gotogate, to complete their reservations. Still, the deal is another step in Booking.com’s evolution from … [Read more…]