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airline operations b2b chief services officer customer service Digital passenger service systems sabre Services travel travel tech travel technology

Sabre’s New Executive Role Signals a Refresh on Customer Service for the Travel Tech Company

A view of the meal service in first class on an Emirates Boeing 777-300ER aircraft. Emirates is one of the largest customers of Sabre’s travel tech services. Emirates Skift Take: Sabre has created a new role of “chief services officer.” It might sound like a gimmick, but the concept actually has deep roots in the […]

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australia b2b b2c Digital earnings leedbanks travel WebBeds webjet wholesalers

How Australia’s Webjet Is Building a Global Business by Going Wholesale

The WebBeds logo. Parent company Webjet is after more B2B acquisitions. Webjet Skift Take: Webjet has really transformed its business over the past few years through a couple of sizable acquisitions. The Australian consumer market is proving pretty tough, so pursuing a strategy of global expansion in the wholesale arena makes sense. — Patrick Whyte […]