This Airlines Deal Portends More Back-End Shakeups on Tech and Data

A Singapore Airlines Boeing 777-200 takes off. The airline is a customer of Airfare Insight (AFI), which is moving from SITA to ATPCO. Singapore AirlinesSkift Take: ATPCO’s acquisition of fare management tech from SITA probably won’t be the last project airlines will reassign. This month’s appointment of Alex Zoghlin as CEO of ATPCO suggests further…… Continue reading This Airlines Deal Portends More Back-End Shakeups on Tech and Data

How India’s SpiceJet Is Using Tech to Innovate During the Pandemic

A SpiceJet Boeing aircraft in India. SpiceJet Skift Take: SpiceJet has championed reforms of airport processes that have already changed how all air travelers in India fly on all airlines. In a move reported here first, the budget carrier will begin to sell some of the tech it has developed to other airlines. — Sean…… Continue reading How India’s SpiceJet Is Using Tech to Innovate During the Pandemic

Separating Hype From Emerging Tech’s Real Shortcomings Post-Crisis: New Skift Research

Conference attendee tries using the latest VR goggles in Munich, Germany Stephan Sorkin / UnsplashSkift Take: Not all tech is worth the hype. But then again, the current crisis will likely accelerate the adoption of some worthwhile emerging technologies. It’s important to know how this will impact the travel industry. We’ve set out the most…… Continue reading Separating Hype From Emerging Tech’s Real Shortcomings Post-Crisis: New Skift Research

The Impact of Emerging Tech in Travel Post-Coronavirus: New Skift Research

Skift Take: There are so many technologies that can and will impact the travel industry, but it’s hard to poke through all the hype and see what will fundamentally change the future of travel. We investigate four technology buckets with the largest potential. — Wouter GeertsRead the Complete Story On Skift

Amadeus Buys Optym’s Flight Network Planning Tech

Amadeus is acquiring Optym, a technology company that helps airlines with planning and scheduling their flight networks. BloombergSkift Take: Amadeus was smart to acquire Optym’s well-regarded software for helping airlines optimize their flight networks. While this deal is small, the tech giant is signaling its commitment to the airline technology and airport services space that…… Continue reading Amadeus Buys Optym’s Flight Network Planning Tech

Scalability is Key to Driving Adoption of New Distribution Capability Standards

Skift Take: When it comes to implementing and adopting the New Distribution Capability standards for airline retailing, there needs to be a strong focus on enabling scalability, across the entire retailing, distribution, and fulfillment process. — Read the Complete Story On Skift

Executive Q&A: How Airlines are Improving Passenger Experiences With a Customer-First Approach

Skift Take: Higher customer service expectations in the airline industry mandates a new approach to using innovative technology. This means not only deploying solutions to improve direct-to-customer experiences but also empowering employees to provide exceptional service at every touchpoint. — Read the Complete Story On Skift